At Gile Adventure, we want you to be fully satisfied with your purchase. If you are not happy with your order, please review our return and refund guidelines below.

1. Return Eligibility

• Returns are only accepted within 7 days of receiving the product.

• Items must be unused, in their original packaging, and in resalable condition to qualify for a return.

• Certain items, such as personal care products, consumables, and custom-made items, are non-returnable.

2. Return Process

• To initiate a return, contact us at [email protected] with your order details and reason for return.

• If your return is approved, our team will provide further instructions.

3. Refund Policy

• Refunds are only available if the product is defective or incorrect.

• If a refund is approved, we will process it in the form of store credit or a replacement product.

4. Exchanges

• If you receive a defective or incorrect product, you may request an exchange within 7 days of delivery.

5. Contact Information

For any return or refund requests, email us at:
📧 [email protected]